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Service codeAddition to an orderParameterDescription
2Permitted (only for delivery order)INSURANCE

Insurance coverage of a parcel. Extra insurance charge depends on the declared value of a shipment.

Note
titleNote

The service is charged automatically for all orders of the online store and cannot be added by the online store in the AddService tag.


3PermittedDELIVERY ON WEEKENDSCDEK can ship and deliver documents and cargoes on weekends and public holidays.
When documents or cargoes are shipped or delivered on weekends or public holidays, 300 rubles are added to the basic tariff.
5Not permitted, charged automaticallyHEAVY CARGOHeavy cargoes are charged as follows:
if the weight of a package is from 75 to 200 kg, the tariff is increased by 18 rubles per kilogram;
if the weight of a package exceeds 200 kg, the tariff is increased by 25 rubles per kilogram.
The cost of delivery of heavy cargoes can be calculated on an individual basis.
Tariffs on these shipments will be calculated on an individual basis and promptly (within one business day) and may be significantly lower than our basic tariffs.
6Not permitted, charged automaticallyOVERSIZED CARGOIn case of an oversized cargo one of whose sides exceeds 1.5 m, the tariff will be increased by 60 % (unless the cost of delivery is charged on the basis of volumetric weight).
In case of an oversized cargo one of whose sides exceeds 2.2 m, the tariff will be increased by 100 % (unless the cost of delivery is charged on the basis of volumetric weight).
7PermittedDANGEROUS CARGOESIn addition to ordinary documents and cargoes, CDEK is ready to deliver dangerous cargoes (other than prohibited for delivery).
Due to a certain risk, the cost of delivery of hazardous goods is increased by 1.5 times.
8Not permitted, charged automaticallyMORE THAN 15 MINUTES OF WAITING IN THE SENDER'S OFFICEA cargo must be prepared by the time of courier arrival.
According to CDEK rules, a courier can wait for a client to hand over or accept a cargo within 15 minutes.
If the waiting time exceeds 15 minutes, an extra fee of 170 roubles is charged.
Not permitted in the Parcel tariffs.
9Not permitted, charged automaticallyMORE THAN 15 MINUTES OF WAITING IN THE RECEIVER'S OFFICE
10Not permitted, charged automaticallyWAREHOUSE STORAGEOur company can store goods in its warehouse within the first 7 days FREE OF CHARGE.
Starting from the eighth day, the storage fee is charged as follows:
  • standard shipment (1 package with dimensions limited to 25*40*60 cm). Basic tariff: 15 rubles per package for 1 calendar day, including weekends and public holidays;
  • non-standard shipment (1 package with dimensions in excess of 25*40*60cm). Basic tariff: 30 rubles per package for 1 calendar day, including weekends and public holidays.
13Not permitted, to be charged by a CDEK employeeOTHERAdditional fee from the CDEK Credit Control Department.
14Not permitted, charged automaticallyREMOTE AREAIf cargoes are picked up or delivered by a courier from a remote area of the city, an additional fee is charged.
You can get the effective list of remote areas from the Help Desk by phone 8-800-250-04-05 (toll free) or from CDEK managers in office of your city.
15Not permitted, charged automaticallyREPEATED INVITATIONWhen a repeated courier invitation is required for a previously canceled order, or delivery / pickup have failed through the client's fault, an additional fee is charged.
This fee depends on the weight of shipment and cost of delivery in the city.
16PermittedPICKUP IN THE SENDER'S CITYAdditional service that allows a cargo to be picked up in the sender's city, provided that the “from warehouse” delivery mode is chosen (not available for the Parcel tariffs)
17PermittedDELIVERY IN THE RECEIVER'S CITYAdditional service that allows a cargo to be delivered in the receiver's city, provided that the “to warehouse” delivery mode is chosen (only for Long-distance and Long-distance super express tariffs)
20Not permitted, to be charged by a CDEK employeeDEFAULT INTERESTAdditional fee from the CDEK Credit Control Department.
23Not permitted, to be charged by a CDEK employeeCRATINGCDEK offers crating services to provide additional safety for your shipment. The cost of crating for each shipment is calculated on an individual basis. In other words, CDEK offers a customized package for your cargo.
24PermittedPACKAGE 1The price of 310*215*280 mm box is 30 rubles (for cargoes up to 10 kg).
25Available only through the personal account and the call centerPACKAGE 2The price of 430*310*28 0mm box is 45 rubles (for cargoes up to 15 kg).
26Available only through the call centerCOURIER LEASINGWhen you need to deliver or accept documents to federal agencies, such as tax authorities, ministries, embassies, courts, supervision services etc., or waiting time for your orders exceeds one hour, our company is willing to provide a courier for you. Price of the service: 170 rubles per hour. Minimum time: 3 hours (510 rubles).
27Available only through the personal account and the call centerSMS NOTIFICATIONCDEK offers the SMS notification service to each client.
A sender will be notified of date and time of delivery via SMS. Price of the service: 5 rubles
30PermittedHOME FITTINGA courier delivers several items (clothing, footwear, etc.) to a buyer for fitting.
32Not permitted, charged automatically depending on terms and conditions of the contractDOCUMENT SCANNINGTo confirm that your goods have been delivered, we can provide you with scanned documents signed by the receiver.
Price of the service: 50 rubles
33Available only through the personal account and the call centerACCESS BY STAIRS

The service is provided if oversized and heavy cargoes (heavier than 10 kg) need to be lifted to a floor.
This service has two options: “Access by Stairs” and “Access by Elevator”.
The price of the “Access by Stairs” service (no elevator is available)
for cargoes up to and including 30 kg — 50rubles per floor
for 31-50 kg — 70 rubles per floor
for 51-100 kg — 100 rubles per floor
for 101-150 kg — 130 rubles per floor
for cargoes heavier than 150 kg — 150 rubles per floor


The price of the Access by Elevator service:
for cargoes up to and including 30 kg — 50 rubles
for 31-50 kg — 70 rubles
for 51-100 kg — 100 rubles
for 101-150 kg — 130 rubles
for cargoes heavier than 100 kg — 150 rubles.

34Available only through the personal account and the call centerACCESS BY ELEVATOR
35Not permitted, charged automaticallyNOTIFICATION CALLThe Notification Call service is a preliminary call to receivers by operators of the call center prior to delivery. Price of the service: 15 rubles per order.
36PermittedPARTIAL DELIVERY

Upon delivery, a buyer may refuse to accept one or several items and purchase only part of his/her order.

Info
titleInformation

The service cannot be enabled if there’s only one item in the order.


37PermittedINSPECTION OF CONTENTSA buyer can inspect contents of his/her order before paying for it (opening a parcel).
40Not permitted, charged automaticallySPECIAL THERMAL CONDITIONSDirections that support delivery with special thermal conditions: Kemerovo–Novokuznetsk, Novosibirsk–Krasnoyarsk, Novosibirsk–Kemerovo, Novosibirsk–Tomsk, Novosibirsk–Omsk, Novosibirsk–Barnaul, Barnaul–Gorno-Altaysk AND OPPOSITE DIRECTIONS!
41Not permitted, charged automaticallyRETURN OF DOCUMENTSThe CDEK Delivery Service can return accompanying documents marked by the receiver, as well as return the goods to online stores and other sales outlets.
42Not permitted, charged automaticallyAGENCY COMMISSIONOur company can collect money from clients for goods and cash services.
48PermittedREVERSEA return delivery order from the receiver to the sender, for example, signed documents.
54PermittedCOURIER PACKAG A2The price 50 rubles
55PermittedSECURE PACKAGE A2The price 30 rubles
56PermittedSECURE PACKAGE A3The price 20 rubles
57PermittedSECURE PACKAGE A4The price 15 rubles
58PermittedSECURE PACKAGE A5The price 15 rubles
59PermittedNOTIFY ORDER CREATEDUsed when creating an order.
Recipient countries: Russia, Kazakhstan, Belarus
60PermittedNOTIFY ORDER DELIVERYUsed when creating an order.
Recipient countries: Russia, Kazakhstan, Belarus
61PermittedBox XS (0.5 kg 17x12x9 cm)A box made of three-layer corrugated cardboard with dimensions 170 * 125 * 95 mm. The maximum capacity is 0.5 kg.
The cost of 1 piece is 20 rubles.
Available for all tariffs from the warehouse.
62PermittedBox S (2 kg 21x20x11 cm)A box made of three-layer corrugated cardboard with dimensions of 216 * 200 * 110 mm. The maximum capacity is 2 kg.
The cost of 1 piece is 40 rubles.
Available for all tariffs from the warehouse.
63PermittedBox M (5 kg 33x25x15 cm)A box made of three-layer corrugated cardboard with a size of 330 * 250 * 155 mm. The maximum capacity is 5 kg.
The cost of 1 piece is 60 rubles.
Available for all tariffs from the warehouse.
64PermittedBox L (12 kg 34x33x26 cm)A box made of three-layer corrugated cardboard measuring 340 * 330 * 264 mm. The maximum capacity is 12 kg.
The cost of 1 piece is 70 rubles.
Available for all tariffs from the warehouse.
65PermittedBox (0.5 kg 17x12x10 cm)A box made of three-layer corrugated cardboard with dimensions 170 * 120 * 100 mm. The maximum capacity is 0.5 kg.
The cost of 1 piece is 20 rubles.
Available for all tariffs from the warehouse.
66PermittedBox (1 kg 24x17x10 cm)A box made of three-layer corrugated cardboard with dimensions of 240 * 170 * 100 mm. The maximum capacity is 1 kg.
The cost of 1 piece is 30 rubles.
Available for all tariffs from the warehouse.
67PermittedBox (2 kg 34x24x10 cm)A box made of three-layer corrugated cardboard measuring 340 * 240 * 100 mm. The maximum capacity is 2 kg.
The cost of 1 piece is 40 rubles.
Available for all tariffs from the warehouse.
68PermittedBox (3 kg 24x24x21 cm)A box made of three-layer corrugated cardboard with dimensions of 240 * 240 * 210 mm. The maximum capacity is 3 kg.
The cost of 1 piece is 50 rubles.
Available for all tariffs from the warehouse.
69PermittedBox (5 kg 40x24x21 cm)A box made of three-layer corrugated cardboard measuring 400 * 240 * 210 mm. The maximum capacity is 5 kg.
The cost of 1 piece is 60 rubles.
Available for all tariffs from the warehouse.
70PermittedBox (10 kg 40x35x28 cm)A box made of three-layer corrugated cardboard measuring 400 * 350 * 280 mm. The maximum capacity is 10 kg.
The cost of 1 piece is 70 rubles.
Available for all tariffs from the warehouse.
71PermittedBox (15 kg 60x35x29 cm)A box made of three-layer corrugated cardboard with dimensions of 600 * 350 * 290 mm. The maximum capacity is 15 kg.
The cost of 1 piece is 100 rubles.
Available for all tariffs from the warehouse (except for the "warehouse-parcel terminal" mode).
72PermittedBox (20 kg 47x40x43 cm)A box made of three-layer corrugated cardboard with a size of 470 * 400 * 430 mm. The maximum capacity is 20 kg.
The cost of 1 piece is 120 rubles.
Available for all tariffs from the warehouse (except for the "warehouse-parcel terminal" mode).
73PermittedBox (30 kg 69x39x42 cm)A box made of three-layer corrugated cardboard with dimensions of 690 * 390 * 420 mm. The maximum capacity is 30 kg.
The cost of 1 piece is 140 rubles.
Available for all tariffs from the warehouse (except for the "warehouse-parcel terminal" mode).
74PermittedBubble wrapHigh pressure polyethylene, two layers. It is an additional packaging material for packing shipments into transport packaging.
1 meter - 30 rubles.
Available for all tariffs from the warehouse.
75PermittedWaste paperWrapping paper (waste paper, class E). Width 0.42 m.Designed for packing various types of shipments (cargo) and filling voids inside the package
1 meter - 15 rubles.
Available for all tariffs from the warehouse.
76PermittedFiller pressed cardboard (55x14x2.3 cm)Protective insert made of sheet compressed cardboard. It is applied for:
- inner lathing inside the corrugated box
- wrapping and separating attachments inside the corrugated box
- filling voids.
The cost of 1 piece is 20 rubles.
Available for all tariffs from the warehouse.
81
Permitted (for online stores)
Disable attachment inspection
Provides the ability to disable viewing attachments. Provided for online stores.
Not compatible with additional services "Fitting at home" and "Partial delivery".
The service is not transferred until the checkpoint.
The cost is 0 rubles.

* Prices of services may be outdated. Please, find the latest information on our official website.

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