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Revision date

Revision description

1.5January 29, 2019Creation of the documentation
1.5February 4, 2019

New tags for international order registration have been added to the method "Order registration" for online store

New tags for the method "Order Change" have been added: RecipientName tag, Phone tag, Address block, DeliveryRecipientCostAdv block

A recommended phone number format has been described

1.5February 19, 2019Added description of the API calculator
1.5March 20, 2019

Additional service "Insurance" is allowed for delivery order.

Added test accounts, test method links.

1.5March 26, 2019

Added ability to identify:

  • order in the methods of changing and deleting an order by the CDEK order number;
  • city by a city name and/or an address string

Added ability to update international order fields in the changing order method.

1.5March 27, 2019Additional service "Package 1" is available.
1.5April 8, 2019

Added description of the calculator method "Calculating on tariffs without priority"

The country code in the ISO_3166-1_alpha-2 format has been added to the method "Loading the list of pickup points"

1.5April 24, 2019cityName, postcode и regionFiasGuid were added to the method "List of Cities"
1.5May 13, 2019

In the method "Registration of a Request from the Online Store" added the ability to specify the requisites of a real seller in the Seller block for further printing of requisites on checks: Name, Address, Phone, INN, OwnershipForm

Removed individual elements SellerName and SellerAddress

1.5June 17, 2019The opportunity to transfer goods marking will appear soon. In the documentation described the pass format of goods marking in the methods "Registration of a Request from the Online Store", "Order Update" and output format of goods marking in the methods "Order Status Report", "Order Information Report".
1.5August 26, 2019Mandatory fields of the Sender block have been changed in the methods "Registration of a Delivery Order"
1.5September 17, 2019New tag RecipientEmail has been added in the method "Order Change"
1.5September 29, 2019New tag timezone has been added in the "List of cities" method response
1.5October 28, 2019

New filter weightmin has been added in the method "Loading the List of Pickup Points"

New fileds have been added in the calculator methods for identify cities (senderCountryCode, receiverCountryCode, senderCity, receiverCity, senderLongitude, receiverLongitude, senderLatitude, receiverLatitude fields)

1.5January 19, 2020Comment attribute has become mandatory in the method "Registration of a courier invitation"
1.5March 23, 2020

New filter havecash and HaveCash, TakeOnly, WorkTimeExceptions fields have been added to the method "Loading the list of pickup points"

1.5March 27, 2020

The "package volume (in m³)" field is excluded from the calculator API

1.5April 17, 2020Added "Sent to the sender city" and "Received in the sending city" statuses
1.5June 8, 2020Keys of online-shop test account were changed
1.5July 10, 2020Updated reasons for Late Delivery
1.5July 13, 2020Fields were removed from the "Description of Input Parameters" method:
"DeliveryRecipientCost" - Additional delivery charge collected by the online store from the receiver (in the recipient country currency)
"DeliveryRecipientVATRate" - VAT rate included in the extra delivery charge (for more details, see Appendix No. 4)
"DeliveryRecipientVATSum" - VAT amount included in the extra delivery charge
1.5July 14, 2020The "ClientSide" field was removed from the "order Registration for delivery" method"
1.5July 23, 2020
  1. Loading the List of Pickup Points
    1. Changed the "default" value in the Type field from PVZ to ALL
    2. Added Dimensions, width, height, depth fields in response to the request
  2. Added new tariffs for the terminals (361,363, 366, 368, 376, 378)
  3. Added new modes of orders: door-post terminal and warehouse-post terminal
  4. A method of creating order and a method of changing the order:

    1. Updated conditions for the SizeA, SizeB, and SizeC fields
    2. Updated the condition for the PvzCode field
  5. Updated permissions for additional services (Appendix 2)
1.5September 3, 2020178, 179, 180, 181, 182, 183, 231, 232,376 tariff codes are no longer available
1.5September 24, 2020Removed the "Creation of a Pre-Alert Document" method
1.5October 5, 2020For the "Create order" and "Changing the order" methods, the "Length", "Width", and "Height" fields are required.
1.5November 11, 2020Field "isHandout" was added in the "Loading the List of Pickup Points" method
1.5December 15, 2020Field "IsReception" was added in the "Loading the List of Pickup Points" method
1.5
January 15, 2021
For the "Order statuses" report, a restriction on the period for uploading changes has been introduced. The period is limited to 31 days.
1.5January 22, 2021
The history of statuses using the "Order statuses" method can be obtained only for orders created not earlier than 2020.
1.5April 18, 2021
  1. Added requirement for labeling data
  2. Removed additional service "Delivery on weekends" due to redundancy. Delivery is carried out according to the work schedule of the Recipient's office, including on weekends.
1.5April 28, 2021New additional services are available in the "Order registration", "Update an Order" methods (Notification of order creation in CDEK, Notification of acceptance of an order for delivery, Courier package A2, Secure package A2, Secure package A3, Secure package A4, Secure package A5)

Introduction

General Description

...

Service codeAddition to an orderParameterDescription
2Permitted (only for delivery order)INSURANCE

Insurance coverage of a parcel. Extra insurance charge depends on the declared value of a shipment.

Note
titleNote

The service is charged automatically for all orders of the online store and cannot be added by the online store in the AddService tag.


3PermittedDELIVERY ON WEEKENDSCDEK can ship and deliver documents and cargoes on weekends and public holidays.
When documents or cargoes are shipped or delivered on weekends or public holidays, 300 rubles are added to the basic tariff.
5Not permitted, charged automaticallyHEAVY CARGOHeavy cargoes are charged as follows:
if the weight of a package is from 75 to 200 kg, the tariff is increased by 18 rubles per kilogram;
if the weight of a package exceeds 200 kg, the tariff is increased by 25 rubles per kilogram.
The cost of delivery of heavy cargoes can be calculated on an individual basis.
Tariffs on these shipments will be calculated on an individual basis and promptly (within one business day) and may be significantly lower than our basic tariffs.
6Not permitted, charged automaticallyOVERSIZED CARGOIn case of an oversized cargo one of whose sides exceeds 1.5 m, the tariff will be increased by 60 % (unless the cost of delivery is charged on the basis of volumetric weight).
In case of an oversized cargo one of whose sides exceeds 2.2 m, the tariff will be increased by 100 % (unless the cost of delivery is charged on the basis of volumetric weight).
7PermittedDANGEROUS CARGOESIn addition to ordinary documents and cargoes, CDEK is ready to deliver dangerous cargoes (other than prohibited for delivery).
Due to a certain risk, the cost of delivery of hazardous goods is increased by 1.5 times.
8Not permitted, charged automaticallyMORE THAN 15 MINUTES OF WAITING IN THE SENDER'S OFFICEA cargo must be prepared by the time of courier arrival.
According to CDEK rules, a courier can wait for a client to hand over or accept a cargo within 15 minutes.
If the waiting time exceeds 15 minutes, an extra fee of 170 roubles is charged.
Not permitted in the Parcel tariffs.
9Not permitted, charged automaticallyMORE THAN 15 MINUTES OF WAITING IN THE RECEIVER'S OFFICE
10Not permitted, charged automaticallyWAREHOUSE STORAGEOur company can store goods in its warehouse within the first 7 days FREE OF CHARGE.
Starting from the eighth day, the storage fee is charged as follows:
  • standard shipment (1 package with dimensions limited to 25*40*60 cm). Basic tariff: 15 rubles per package for 1 calendar day, including weekends and public holidays;
  • non-standard shipment (1 package with dimensions in excess of 25*40*60cm). Basic tariff: 30 rubles per package for 1 calendar day, including weekends and public holidays.
13Not permitted, to be charged by a CDEK employeeOTHERAdditional fee from the CDEK Credit Control Department.
14Not permitted, charged automaticallyREMOTE AREAIf cargoes are picked up or delivered by a courier from a remote area of the city, an additional fee is charged.
You can get the effective list of remote areas from the Help Desk by phone 8-800-250-04-05 (toll free) or from CDEK managers in office of your city.
15Not permitted, charged automaticallyREPEATED INVITATIONWhen a repeated courier invitation is required for a previously canceled order, or delivery / pickup have failed through the client's fault, an additional fee is charged.
This fee depends on the weight of shipment and cost of delivery in the city.
16PermittedPICKUP IN THE SENDER'S CITYAdditional service that allows a cargo to be picked up in the sender's city, provided that the “from warehouse” delivery mode is chosen (not available for the Parcel tariffs)
17PermittedDELIVERY IN THE RECEIVER'S CITYAdditional service that allows a cargo to be delivered in the receiver's city, provided that the “to warehouse” delivery mode is chosen (only for Long-distance and Long-distance super express tariffs)
20Not permitted, to be charged by a CDEK employeeDEFAULT INTERESTAdditional fee from the CDEK Credit Control Department.
23Not permitted, to be charged by a CDEK employeeCRATINGCDEK offers crating services to provide additional safety for your shipment. The cost of crating for each shipment is calculated on an individual basis. In other words, CDEK offers a customized package for your cargo.
24PermittedPACKAGE 1The price of 310*215*280 mm box is 30 rubles (for cargoes up to 10 kg).
25Available only through the personal account and the call centerPACKAGE 2The price of 430*310*28 0mm box is 45 rubles (for cargoes up to 15 kg).
26Available only through the call centerCOURIER LEASINGWhen you need to deliver or accept documents to federal agencies, such as tax authorities, ministries, embassies, courts, supervision services etc., or waiting time for your orders exceeds one hour, our company is willing to provide a courier for you. Price of the service: 170 rubles per hour. Minimum time: 3 hours (510 rubles).
27Available only through the personal account and the call centerSMS NOTIFICATIONCDEK offers the SMS notification service to each client.
A sender will be notified of date and time of delivery via SMS. Price of the service: 5 rubles
30PermittedHOME FITTINGA courier delivers several items (clothing, footwear, etc.) to a buyer for fitting.
32Not permitted, charged automatically depending on terms and conditions of the contractDOCUMENT SCANNINGTo confirm that your goods have been delivered, we can provide you with scanned documents signed by the receiver.
Price of the service: 50 rubles
33Available only through the personal account and the call centerACCESS BY STAIRS

The service is provided if oversized and heavy cargoes (heavier than 10 kg) need to be lifted to a floor.
This service has two options: “Access by Stairs” and “Access by Elevator”.
The price of the “Access by Stairs” service (no elevator is available)
for cargoes up to and including 30 kg — 50rubles per floor
for 31-50 kg — 70 rubles per floor
for 51-100 kg — 100 rubles per floor
for 101-150 kg — 130 rubles per floor
for cargoes heavier than 150 kg — 150 rubles per floor


The price of the Access by Elevator service:
for cargoes up to and including 30 kg — 50 rubles
for 31-50 kg — 70 rubles
for 51-100 kg — 100 rubles
for 101-150 kg — 130 rubles
for cargoes heavier than 100 kg — 150 rubles.

34Available only through the personal account and the call centerACCESS BY ELEVATOR
35Not permitted, charged automaticallyNOTIFICATION CALLThe Notification Call service is a preliminary call to receivers by operators of the call center prior to delivery. Price of the service: 15 rubles per order.
36PermittedPARTIAL DELIVERY

Upon delivery, a buyer may refuse to accept one or several items and purchase only part of his/her order.

Info
titleInformation

The service cannot be enabled if there’s only one item in the order.


37PermittedINSPECTION OF CONTENTSA buyer can inspect contents of his/her order before paying for it (opening a parcel).
40Not permitted, charged automaticallySPECIAL THERMAL CONDITIONSDirections that support delivery with special thermal conditions: Kemerovo–Novokuznetsk, Novosibirsk–Krasnoyarsk, Novosibirsk–Kemerovo, Novosibirsk–Tomsk, Novosibirsk–Omsk, Novosibirsk–Barnaul, Barnaul–Gorno-Altaysk AND OPPOSITE DIRECTIONS!
41Not permitted, charged automaticallyRETURN OF DOCUMENTSThe CDEK Delivery Service can return accompanying documents marked by the receiver, as well as return the goods to online stores and other sales outlets.
42Not permitted, charged automaticallyAGENCY COMMISSIONOur company can collect money from clients for goods and cash services.
48PermittedREVERSEA return delivery order from the receiver to the sender, for example, signed documents.
54PermittedCOURIER PACKAG A2The price 50 rubles
55PermittedSECURE PACKAGE A2The price 30 rubles
56PermittedSECURE PACKAGE A3The price 20 rubles
57PermittedSECURE PACKAGE A4The price 15 rubles
58PermittedSECURE PACKAGE A5The price 15 rubles
59PermittedNOTIFY ORDER CREATEDUsed when creating an order.
Recipient countries: Russia, Kazakhstan, Belarus
60PermittedNOTIFY ORDER DELIVERYUsed when creating an order.
Recipient countries: Russia, Kazakhstan, Belarus

* Prices of services may be outdated. Please, find the latest information on our official website.

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