|1.5||January 29, 2019||Creation of the documentation|
|1.5||February 4, 2019|
New tags for international order registration have been added to the method "Order registration" for online store
New tags for the method "Order Change" have been added: RecipientName tag, Phone tag, Address block, DeliveryRecipientCostAdv block
A recommended phone number format has been described
|1.5||February 19, 2019||Added description of the API calculator|
|1.5||March 20, 2019|
Additional service "Insurance" is allowed for delivery order.
Added test accounts, test method links.
|1.5||March 26, 2019|
Added ability to identify:
Added ability to update international order fields in the changing order method.
|1.5||March 27, 2019||Additional service "Package 1" is available.|
|1.5||April 8, 2019|
Added description of the calculator method "Calculating on tariffs without priority"
The country code in the ISO_3166-1_alpha-2 format has been added to the method "Loading the list of pickup points"
|1.5||April 24, 2019||cityName, postcode и regionFiasGuid were added to the method "List of Cities"|
|1.5||May 13, 2019|
In the method "Registration of a Request from the Online Store" added the ability to specify the requisites of a real seller in the Seller block for further printing of requisites on checks: Name, Address, Phone, INN, OwnershipForm
Removed individual elements SellerName and SellerAddress
|1.5||June 17, 2019||The opportunity to transfer goods marking will appear soon. In the documentation described the pass format of goods marking in the methods "Registration of a Request from the Online Store", "Order Update" and output format of goods marking in the methods "Order Status Report", "Order Information Report".|
|1.5||August 26, 2019||Mandatory fields of the Sender block have been changed in the methods "Registration of a Delivery Order"|
|1.5||September 17, 2019||New tag RecipientEmail has been added in the method "Order Change"|
|1.5||September 29, 2019||New tag timezone has been added in the "List of cities" method response|
|1.5||October 28, 2019|
New filter weightmin has been added in the method "Loading the List of Pickup Points"
New fileds have been added in the calculator methods for identify cities (senderCountryCode, receiverCountryCode, senderCity, receiverCity, senderLongitude, receiverLongitude, senderLatitude, receiverLatitude fields)
|1.5||January 19, 2020||Comment attribute has become mandatory in the method "Registration of a courier invitation"|
|1.5||March 23, 2020|
New filter havecash and HaveCash, TakeOnly, WorkTimeExceptions fields have been added to the method "Loading the list of pickup points"
|1.5||March 27, 2020|
The "package volume (in m³)" field is excluded from the calculator API
|1.5||April 17, 2020||Added "Sent to the sender city" and "Received in the sending city" statuses|
|1.5||June 8, 2020||Keys of online-shop test account were changed|
|1.5||July 10, 2020||Updated reasons for Late Delivery|
|1.5||July 13, 2020||Fields were removed from the "Description of Input Parameters" method:|
"DeliveryRecipientCost" - Additional delivery charge collected by the online store from the receiver (in the recipient country currency)
"DeliveryRecipientVATRate" - VAT rate included in the extra delivery charge (for more details, see Appendix No. 4)
"DeliveryRecipientVATSum" - VAT amount included in the extra delivery charge
|1.5||July 14, 2020||The "ClientSide" field was removed from the "order Registration for delivery" method"|
|1.5||July 23, 2020|
|1.5||September 3, 2020||178, 179, 180, 181, 182, 183, 231, 232,376 tariff codes are no longer available|
|1.5||September 24, 2020||Removed the "Creation of a Pre-Alert Document" method|
|1.5||October 5, 2020||For the "Create order" and "Changing the order" methods, the "Length", "Width", and "Height" fields are required.|
|1.5||November 11, 2020||Field "isHandout" was added in the "Loading the List of Pickup Points" method|
|1.5||December 15, 2020||Field "IsReception" was added in the "Loading the List of Pickup Points" method|
January 15, 2021
|For the "Order statuses" report, a restriction on the period for uploading changes has been introduced. The period is limited to 31 days.|
|1.5||January 22, 2021|
The history of statuses using the "Order statuses" method can be obtained only for orders created not earlier than 2020.
|1.5||April 18, 2021|
|1.5||April 28, 2021||New additional services are available in the "Order registration", "Update an Order" methods (Notification of order creation in CDEK, Notification of acceptance of an order for delivery, Courier package A2, Secure package A2, Secure package A3, Secure package A4, Secure package A5)|
|Service code||Addition to an order||Parameter||Description|
|2||Permitted (only for delivery order)||INSURANCE|
Insurance coverage of a parcel. Extra insurance charge depends on the declared value of a shipment.
|3||Permitted||DELIVERY ON WEEKENDS||CDEK can ship and deliver documents and cargoes on weekends and public holidays.|
When documents or cargoes are shipped or delivered on weekends or public holidays, 300 rubles are added to the basic tariff.
|5||Not permitted, charged automatically||HEAVY CARGO||Heavy cargoes are charged as follows:|
if the weight of a package is from 75 to 200 kg, the tariff is increased by 18 rubles per kilogram;
if the weight of a package exceeds 200 kg, the tariff is increased by 25 rubles per kilogram.
The cost of delivery of heavy cargoes can be calculated on an individual basis.
Tariffs on these shipments will be calculated on an individual basis and promptly (within one business day) and may be significantly lower than our basic tariffs.
|6||Not permitted, charged automatically||OVERSIZED CARGO||In case of an oversized cargo one of whose sides exceeds 1.5 m, the tariff will be increased by 60 % (unless the cost of delivery is charged on the basis of volumetric weight).|
In case of an oversized cargo one of whose sides exceeds 2.2 m, the tariff will be increased by 100 % (unless the cost of delivery is charged on the basis of volumetric weight).
|7||Permitted||DANGEROUS CARGOES||In addition to ordinary documents and cargoes, CDEK is ready to deliver dangerous cargoes (other than prohibited for delivery).|
Due to a certain risk, the cost of delivery of hazardous goods is increased by 1.5 times.
|8||Not permitted, charged automatically||MORE THAN 15 MINUTES OF WAITING IN THE SENDER'S OFFICE||A cargo must be prepared by the time of courier arrival.|
According to CDEK rules, a courier can wait for a client to hand over or accept a cargo within 15 minutes.
If the waiting time exceeds 15 minutes, an extra fee of 170 roubles is charged.
Not permitted in the Parcel tariffs.
|9||Not permitted, charged automatically||MORE THAN 15 MINUTES OF WAITING IN THE RECEIVER'S OFFICE|
|10||Not permitted, charged automatically||WAREHOUSE STORAGE||Our company can store goods in its warehouse within the first 7 days FREE OF CHARGE.|
Starting from the eighth day, the storage fee is charged as follows:
|13||Not permitted, to be charged by a CDEK employee||OTHER||Additional fee from the CDEK Credit Control Department.|
|14||Not permitted, charged automatically||REMOTE AREA||If cargoes are picked up or delivered by a courier from a remote area of the city, an additional fee is charged.|
You can get the effective list of remote areas from the Help Desk by phone 8-800-250-04-05 (toll free) or from CDEK managers in office of your city.
|15||Not permitted, charged automatically||REPEATED INVITATION||When a repeated courier invitation is required for a previously canceled order, or delivery / pickup have failed through the client's fault, an additional fee is charged.|
This fee depends on the weight of shipment and cost of delivery in the city.
|16||Permitted||PICKUP IN THE SENDER'S CITY||Additional service that allows a cargo to be picked up in the sender's city, provided that the “from warehouse” delivery mode is chosen (not available for the Parcel tariffs)|
|17||Permitted||DELIVERY IN THE RECEIVER'S CITY||Additional service that allows a cargo to be delivered in the receiver's city, provided that the “to warehouse” delivery mode is chosen (only for Long-distance and Long-distance super express tariffs)|
|20||Not permitted, to be charged by a CDEK employee||DEFAULT INTEREST||Additional fee from the CDEK Credit Control Department.|
|23||Not permitted, to be charged by a CDEK employee||CRATING||CDEK offers crating services to provide additional safety for your shipment. The cost of crating for each shipment is calculated on an individual basis. In other words, CDEK offers a customized package for your cargo.|
|24||Permitted||PACKAGE 1||The price of 310*215*280 mm box is 30 rubles (for cargoes up to 10 kg).|
|25||Available only through the personal account and the call center||PACKAGE 2||The price of 430*310*28 0mm box is 45 rubles (for cargoes up to 15 kg).|
|26||Available only through the call center||COURIER LEASING||When you need to deliver or accept documents to federal agencies, such as tax authorities, ministries, embassies, courts, supervision services etc., or waiting time for your orders exceeds one hour, our company is willing to provide a courier for you. Price of the service: 170 rubles per hour. Minimum time: 3 hours (510 rubles).|
|27||Available only through the personal account and the call center||SMS NOTIFICATION||CDEK offers the SMS notification service to each client.|
A sender will be notified of date and time of delivery via SMS. Price of the service: 5 rubles
|30||Permitted||HOME FITTING||A courier delivers several items (clothing, footwear, etc.) to a buyer for fitting.|
|32||Not permitted, charged automatically depending on terms and conditions of the contract||DOCUMENT SCANNING||To confirm that your goods have been delivered, we can provide you with scanned documents signed by the receiver.|
Price of the service: 50 rubles
|33||Available only through the personal account and the call center||ACCESS BY STAIRS|
The service is provided if oversized and heavy cargoes (heavier than 10 kg) need to be lifted to a floor.
|34||Available only through the personal account and the call center||ACCESS BY ELEVATOR|
|35||Not permitted, charged automatically||NOTIFICATION CALL||The Notification Call service is a preliminary call to receivers by operators of the call center prior to delivery. Price of the service: 15 rubles per order.|
Upon delivery, a buyer may refuse to accept one or several items and purchase only part of his/her order.
|37||Permitted||INSPECTION OF CONTENTS||A buyer can inspect contents of his/her order before paying for it (opening a parcel).|
|40||Not permitted, charged automatically||SPECIAL THERMAL CONDITIONS||Directions that support delivery with special thermal conditions: Kemerovo–Novokuznetsk, Novosibirsk–Krasnoyarsk, Novosibirsk–Kemerovo, Novosibirsk–Tomsk, Novosibirsk–Omsk, Novosibirsk–Barnaul, Barnaul–Gorno-Altaysk AND OPPOSITE DIRECTIONS!|
|41||Not permitted, charged automatically||RETURN OF DOCUMENTS||The CDEK Delivery Service can return accompanying documents marked by the receiver, as well as return the goods to online stores and other sales outlets.|
|42||Not permitted, charged automatically||AGENCY COMMISSION||Our company can collect money from clients for goods and cash services.|
|48||Permitted||REVERSE||A return delivery order from the receiver to the sender, for example, signed documents.|
|54||Permitted||COURIER PACKAG A2||The price 50 rubles|
|55||Permitted||SECURE PACKAGE A2||The price 30 rubles|
|56||Permitted||SECURE PACKAGE A3||The price 20 rubles|
|57||Permitted||SECURE PACKAGE A4||The price 15 rubles|
|58||Permitted||SECURE PACKAGE A5||The price 15 rubles|
|59||Permitted||NOTIFY ORDER CREATED||Used when creating an order.|
Recipient countries: Russia, Kazakhstan, Belarus
|60||Permitted||NOTIFY ORDER DELIVERY||Used when creating an order.|
Recipient countries: Russia, Kazakhstan, Belarus
* Prices of services may be outdated. Please, find the latest information on our official website.